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The Goldilocks suit

Common questions about the Goldilocks Suit and App

Table of Contents

Safety and materials

Does it emit emissions from the transmissions?

The Goldilocks module does emit an RF signal to connect the module to the phone. It is a BLE (Bluetooth Low Energy) signal that has an incredibly low transmit power.

  • The maximum transmit power allowed in the US is 1mW/cm^2
  • A typical mobile phone transmits at 0.12mW/cm^2
  • Bluetooth Low Energy transmits at 0.001mW/cm^2.

So our monitoring module is 100 times less powerful than a typical mobile phone. Incredibly it is only 3 time more powerful then what your body naturally emits. You can find out more here.

We have also had our device independently checked by a NATA accredited 3rd party to ensure the safety of Goldilocks.

What is the type of battery being used?

The battery is a very low powered 3V Li-ion battery, it is fully enclosed and sealed. There is no chance your baby could swallow it, as it is soldered in place.

The module is 35x65mm, which is far larger than what Choice considers as swallowable (32x32mm).

Goldilocks was developed by medical device engineers and is suitable to be used on infants and this includes the latest Bluetooth BLE V5.0 which has extremely low emissions.

Is the singlet material re-usable and how many do you get?

You get two singlets which are machine washable on a gentle cycle. Extra singlets will be available from AUD$35 each.

What if I vomit or spill food on the singlet material?

It has been designed and made to be washable on a light machine cycle. You receive two singlets with each purchase so that you can interchange them as required. Extra singlets are available for purchase separately and you use the same bluetooth module.

Is the Goldilocks Suit safe to use on humans?

We have conducted numerous tests to ensure the safety of this device. We have had these tests independently verified by a NATA certified testing body.

We have also run a number of trials to test the safety of Goldilocks in situation.

We use high grade Australian manufacturers where possible to ensure a safe and reliable product. Everything is assembled and goes through our stringent testing procedures in our Australian factory.

Can you use your phone as a baby monitor?

Yes the Goldilocks Suit has been specifically designed to monitor via an Apple iOS or Android smartphone. So you can have your phone in your pocket to receive alerts and notifications while your baby’s most important information is being monitored for you.

Is temperature useful?

A temperature monitor can be useful to receive a warning if there is a change in temperature to give you the information you need and potential early warning indicators

When you combine this with the Goldilocks Suit’s ability to monitor breathing it means you are getting information on two important areas of your wellbeing.

How does Goldilocks monitor location

Goldilocks pairs with a smartphone and from that it gets the location of the phone. Because Goldilocks is connected via Bluetooth to your phone from the Bluetooth signal we are able to determine an estimated location.

This location data is good enough to determine if the wearer is wandering or hasn’t moved. 

Where are the components made?

Everything is made in Australia except for the raw material for the singlet. Goldilocks is proudly designed, manufactured and assembled in Australia.

Are the components recyclable?

The singlets and packaging are recyclable. If you wish to recycle the module you can send it to us and we will recycle it or dispose of it at our local eWaste recycling plant.

How is the module attached, can it fall off?

The module is installed into a fabric pouch on a singlet and held in place by magnets, so it can only be pulled out one way and it would be difficult for someone with cognitive impairment to remove it unassisted.

The module is 35x65mm, an object is considered swallowable if it is less than 32x32mm. So if someone does manage to remove the module, it is too big to be swallowed.

What type of material is being used for the suit?

The material of the singlet is high grade organic cotton. This is due to its low environmental impact and the reduced amount of toxicity exposure possible to your baby. With every product bought you receive two singlets that can be washed and re-used.

Accuracy

Is the device accurate?

The data is trending and indicative, it should not be used for a clinical diagnosis. We have very stringent tests that our devices are put through before they are sent out to ensure they meet current standards.

Goldilocks was designed and made in Australia by medical device engineers.

Does it attach directly to a pulse?

The methodology behind the detection of biosignals is well established and has been used for several years. There have been numerous studies to show that the way we collect biosignals closely resembles what your infant is feeling.

Goldilocks does not take pulse readings though. It focuses on location, movements, sleep, breathing, skin and core temperature.

Can data get lost from the module?

The module can store 15hrs worth of data. So if your phone is out of range for more than 15hrs you will lose some data, we only keep the latest 15hrs on the module which is nearly a full day and will satisfy most situations.

Bluetooth connectivity

What version of Bluetooth will be used?
We chose BLE 5.0. We chose Bluetooth Low Energy (BLE) because of the low output and usage. Version 5.0 is the latest version of BLE and has improved capabilities and performance over its predecessors
Can it use a WiFi signal if the Bluetooth drops out?

There isn’t the need for WiFi with Goldilocks as we use the latest Bluetooth Version 5.0 which typically makes connectivity between devices more reliable than other wireless alternatives.

Our module will store up to 15 hours of data in case you do lose a connection.

How reliable is a Bluetooth connection?

The app clearly states when the phone is connected with the Goldilocks. If your phone has its Bluetooth turned on and is paired with Goldilocks, BLE 5.0 will cover a distance of up to 100m and it should cover most houses (unless the signal is significantly blocked by the wearer being on their stomach or some other means).

If you go out of the house or further then 100m from your smart phone the signal will drop out and you will not receive any alerts, until you come back in range and are paired again. The model can store up to 15 hours of data if this is the case.

Some homes may have thick walls or other environmental interference that may cause signal distance to be reduced.

What is the operating distance of the module?

BLE 5.0 will cover most residential homes and up to 100m approximately.

However the range could be much less if the wearer is on their stomach or the signal is significantly blocked by other means such as local interference, thick walls etc. 

The module stores up to 15 hours of data and will re-connect when it finds a signal again.

If I'm driving my car can I take phone calls still?

Most phones allow for at least 5 bluetooth devices to be paired to it at any one time. If you only have Goldilocks and hands free connected, there should be no communication issues. The module will record data for up to 15 hours in case it does lose a connection.

Although we don’t recommend taking phone calls while driving.

Battery life

How long will a battery last for, is it rechargeable?
The battery is a rechargeable 3V Li-ion battery that will last up to 24hrs on full charge. It will last for over 360 charge cycles and has a 1 year guarantee.
Can the battery be changed?
The battery will last for up to 1 year and should not need to be changed. If it requires changing the unit will need to be sent back to Goldilocks for repair.
How does it monitor when the module is charging?

It is not recommended to have the module attached whilst it is being charged. If you want monitoring whilst the module is being charged, you will have to buy 2 modules. It is possible to have 2 modules giving information to one profile.

How do you recharge the module?

We use a Qi-compliant wireless charging pad. You will need to connect the charging pad to the USB-C cable which is connected to power. The battery will take 2hrs for it to fully charge.

How do you know when the battery is running low?

There is an LED on the module which warns you the battery is running low, it flashes red. You should have up to 2hrs of normal battery use left when you see this alert. If the module is connected to the app, the app will also inform you your battery is getting low.

Does the module get hot from the battery?

The battery is very low voltage (3V) and is completely enclosed. You should not feel any heat from the module at all.

Warranty and durability

What is the warranty on the device?
There is a 1 year warranty on all module and singlets, they will be automatically replaced or refunded if there is any issue not cause by deliberate damage or recklessness
Can the device get wet?
The module is water resistant, it is not water proof. It is not recommended to be immersed in water. The singlets are completely machine washable on a fragile cycle
What if the device stops working do I lose my data?
You will retain the data on the app under your profile, until you delete the app. When you receive a new device you will need to pair the device and it will continue to load data to your profile.
If the suit gets torn or damaged what happens?

If the damage is due to a manufacturing fault then it will be replaced or refunded. Goldilocks Pty Ltd adheres to all the current ACL requirements, you can read our full terms and conditions here.

Can I add other information into the app?
Not at this stage but we are constantly working on new ideas and developments
Can the App be shared across multiple devices?
The data can be transferred to any device so long as you are logged on the same profile. The data is collected then sent to a database and the information is pushed to all devices logged onto that profile.

Compatibility

What version of Android does the App?

The App should work on BLE compatible mobile phones with Android OS or later. It may work on older versions but all development has been done on more modern handsets and versions of Android OS 

What version of iOS does the App need?

The App should work on BLE compatible mobile phones with iOS 11 or later. It may work on older versions but all development has been done on more modern handsets and versions of Apple iOS

I have an alert button, do I need a Goldilocks Suit?

Although Goldilocks can detect falls and wandering, it is not designed to be a first responder to emergency situations. It doesn’t connect with emergency services at this stage. It only connects with whoever you share the app with.

The unique part about Goldilocks is that it provides a lot more information about your general well-being and monitors multiple vital signs such as core temperature, room temperature, breathing, wandering and sleep monitoring.

Goldilocks is there to provide information on early intervention and prevention to reduce the risk of cognitive decline. It can also help connect the whole care team.

I have an alert pendant, can I use a Goldilocks Suit?

It is possible to use Goldilocks alongside pendants and most other forms of monitoring. However as yet our system doesn’t synchronise with any particular brand of pendant. 

Goldilocks can compliment the use of a stand-alone pendant as the devices will be doing different things. Goldilocks will be tracking and recording important vitals like breathing and temperature while a pendant will connect you to first responders.

Together they can provide a great way to ensure your safety and independence.

How can I view or share my data with other people?

The data is stored on an iOS or Android device and can be shared with other people by revealing the device screen to them.

Alternatively, if they download the app onto their phone and log into the profile. They can view all the data as it is updated.

Security

Can the monitor get hacked?

As with anything electronic it can be hacked. We have tried to ensure that it is as secure as possible by using a HIPAA database, Bluetooth Low Energy technology and coding the app to high standards. 

However most of this is dependent on the security of your profile including password, how you secure your mobile phone etc.

So it is quite possible even the best baby monitors in the world might be compromised if the right precautions aren’t taken.

Where is the data being stored?

The data is stored on an Australian HIPAA-certified server. We have carefully selected the provider based on their seamless operations that have been in place for a number of years.

Who can access the data from the App?

Goldilocks algorithm developers and the app developers. No one else can access it unless you consent. We will never share your data with a third party without your consent.

The full privacy policy can be found here – https://www.goldilockssuit.com/privacy-policy/

How is the data kept safe & available?

The data is stored on an Australian HIPAA certified server. We have carefully carefully selected the provider their seamless operations that have been in place for a number of years. 

A HIPAA compliant server is one that follows the guidelines defined by HIPAA to prevent medical record information data breaches. ePHI data breaches can be detrimental to individual or entity reputations and result in severe legal consequences 

https://www.hhs.gov/hipaa/for-individuals/faq/index.html